TERMS, PRIVACY & LEGAL
Clear terms. Responsible business.
Website use, service engagements, intellectual property and personal data. A detailed reference for clients, partners and visitors.
Last updated: 10 October 2026 · GLOBAL PRODUCT TECHNOLOGIES PTE. LTD. · UEN 202441582H
A QUICK ORIENTATION
A project begins with an agreed scope. Third-party brands retain their rights. Personal data requires a lawful purpose and appropriate safeguards. This page does not claim regulatory certification or replace an accepted project agreement.
Website & service terms
01. Who we are and how this page applies
This website, gptechx.com, is operated by GLOBAL PRODUCT TECHNOLOGIES PTE. LTD., a Singapore company with UEN 202441582H. In this page, “GP Tech”, “we”, “us” and “our” refer to that company. “You” refers to the visitor, prospective customer, client or other person interacting with us. If you act for an organisation, you should have authority to provide information, request work and accept any engagement on its behalf.
This page brings together website terms, proposed general engagement terms, our privacy notice and intellectual property reporting information. Website-use provisions apply to use of this site. Commercial provisions apply only to the extent incorporated into an accepted quotation, statement of work or other agreement. Viewing a page or submitting an enquiry does not itself place an order, create a paid engagement or appoint GP Tech as your representative.
A separately accepted written agreement governs the project and prevails over conflicting general commercial provisions on this page. Mandatory law continues to apply. Privacy obligations are not waived by commercial terms. References to services explain possible scopes; the actual work, delivery party, fees, authority and responsibilities must be agreed for each engagement.
02. Website access and acceptable use
You may browse the site and use its enquiry facilities for lawful personal or business purposes. Provide accurate information and avoid impersonating another person or organisation. Do not submit requests using an identity, brand or account you are not authorised to represent. Access may occasionally be interrupted for maintenance, hosting issues, security measures or circumstances outside our control.
Do not introduce malicious code, attempt unauthorised access, interfere with forms or systems, bypass access restrictions, overload the site or use it for fraud, harassment or unlawful activity. Do not use automated tools to extract personal information, confidential material or protected content without an appropriate legal basis and any necessary permission. Lawful uses permitted by mandatory law remain unaffected.
We may restrict abusive or unsafe use, investigate suspected misuse and preserve relevant records where reasonably necessary. Restricting website access does not automatically cancel an existing service agreement or remove rights under that agreement. If a security issue affects your use, contact us with enough detail to investigate without exploiting the issue or publicly exposing personal information.
03. Website information, examples and availability
Service descriptions, illustrations, use cases, sector examples and indicative prices provide general information. They are not a promise that every request can be delivered, a guarantee of results or a statement that all work is performed internally. Availability depends on scope, market, supplier capacity, third-party approvals and other project requirements.
A “from” price is a starting indication for an eligible scope and is not a binding quotation for your circumstances. Transaction volumes, complexity, implementation needs, service frequency and external costs may affect pricing. Taxes, shipping, duties, advertising spend, platform charges, licences and third-party fees are included only if the quotation says so. Any GST treatment will be stated as applicable; this page does not represent that the company is GST-registered.
We aim to present information accurately and may correct errors or update offerings. A correction does not retrospectively vary a binding agreement. You should confirm specifications, current pricing, delivery terms and suitability before making a purchasing or business decision. Nothing here replaces legal, tax, investment or other regulated advice tailored to your situation.
04. Scoping, quotations and authority
Before work begins, the parties should agree the objective, deliverables, assumptions, exclusions, milestones, fees, payment schedule, approval process and responsibilities. A quotation or proposal is subject to its stated validity period, availability and acceptance conditions. Work starts after the agreed acceptance steps and any required deposit, access or materials have been received.
GP Tech may deliver an agreed scope directly, coordinate specialist partners or use a combination of both. The proposal should identify whether a provider contracts with you directly or works under our coordination. An introduction alone does not make GP Tech the supplier of that provider’s work. Conversely, using a subcontractor does not remove responsibilities that we have expressly accepted under our agreement with you.
We do not have authority to sign contracts, place orders, incur third-party expenditure, make regulatory submissions or represent your organisation unless that authority has been expressly agreed. You remain responsible for your own commercial decisions. Any agency, local representation, distribution, exclusivity or referral arrangement requires a specific written scope; it is not created by an enquiry or informal introduction.
05. Client information, access and approvals
Clients should appoint a contact who can provide instructions and approvals, supply accurate requirements and disclose relevant constraints. Provide only the information and access reasonably needed for the work. Use secure access arrangements where available; do not send passwords, payment credentials, identity documents or confidential datasets through a general enquiry form.
You should hold the rights and permissions needed for materials supplied to us, including images, product data, logos, music, footage, customer information, software and third-party documents. Tell us about any licence restrictions, confidentiality obligations, retention requirements or limits on publication. Giving us material for a project does not transfer its ownership to GP Tech.
Please review proposed content, listings, claims, specifications and deliverables before approval. Approval responsibilities and any acceptance criteria belong in the project agreement. Silence is not automatically acceptance unless an agreed procedure expressly says so. Delays, incomplete inputs or changed instructions may affect timing and costs; we will seek to clarify material effects rather than assume approval of additional work.
06. Fees, expenses and payment
Fees and payment dates are those accepted for the engagement. Any retainer, deposit, milestone payment, recurring charge or reimbursable expense should be identified before commitment. Third-party purchases, advertising budgets, creator fees, venue costs, platform subscriptions, storage, shipping and implementation licences may be separate from GP Tech’s fees.
Additional work or a material change in scope should be confirmed through an agreed variation, including its cost and timing. We will not treat a general enquiry as approval to spend your money. Where you authorise a third-party purchase or booking, the relevant cancellation, return and payment terms should be reviewed before confirmation.
Raise an invoice query promptly with the relevant reference and reasons. The parties should resolve genuine disputes in good faith and arrange payment of undisputed sums according to the contract. Interest, collection costs, suspension rights and payment-security arrangements apply only where lawfully agreed; this page does not invent a late-payment rate or automatic penalty.
07. Changes, cancellation and project closure
A request to add channels, SKUs, deliverables, revisions, integrations, attendees or other requirements may change the scope. The parties should record the proposed variation before the additional work proceeds. Delivery dates depend on the assumptions and dependencies accepted for the project; notify us promptly if those circumstances change.
Cancellation, postponement, termination and refund arrangements are set out in the applicable agreement. Amounts properly due for work already delivered and authorised non-recoverable commitments may remain payable, subject to that agreement and applicable law. There is no blanket “no refunds” rule created by this page, and statutory rights are not excluded.
On closure, agree the status of work in progress, handover materials, outstanding fees, account access and data handling. We should revoke unnecessary access and return or dispose of project information according to the agreed arrangements and legal requirements. Confidentiality, intellectual property, payment and other provisions intended to survive termination continue to the extent applicable.
08. Suppliers, partners and third-party platforms
Technology vendors, implementation partners, accountants, creators, logistics providers, venues and other specialists may be involved in delivery. Their availability, terms, qualifications and responsibilities should be assessed for the relevant scope. Where a third party contracts with you directly, its agreement governs its services and GP Tech’s coordination role should be separately defined.
Marketplaces, Shopify, advertising networks, social platforms, software vendors and payment providers operate their own terms, privacy notices, approval processes and technical restrictions. Account suspension, listing rejection, changes in algorithms, platform outages or revised fees can affect a project. We cannot guarantee continued access, a specific ranking or approval by a platform.
Relevant referral arrangements, commercial interests or supplier relationships should be clarified where they could affect a recommendation or engagement. The word “partner” must be read in its stated context and does not by itself mean a legal partnership, agency, exclusive dealership or joint venture. Do not assume an organisation endorses every GP Tech service merely because its name or logo appears on this site.
09. Service-specific responsibilities and outcomes
For accounting support, the engagement should identify the actual service provider, records required, reporting periods, deliverables, review responsibilities and any filing authority. Bookkeeping or accounting coordination does not automatically include statutory audit, tax opinions, assurance services or responsibility for all regulatory filings. The client and appointed professionals retain their respective legal duties.
For procurement and compute infrastructure, confirm the exact model, specification, quantity, condition, warranty issuer, compatibility, lead time, delivery terms and import requirements. Performance depends on the workload and configuration. Product warranties and returns are governed by the accepted supply terms and applicable law; marketing descriptions are not a substitute for the final specification.
For e-commerce, marketing and events, agree account ownership, content approvals, creator rights, campaign budget, fulfilment responsibilities, venue requirements and cancellation terms. Sales, attendance, reach, revenue, rankings, leads and commercial conversions are not guaranteed unless a specific enforceable commitment is expressly agreed. You retain ownership of your business accounts unless an agreement lawfully states otherwise.
10. Association outreach, introductions and lead information
Association-related introductions, shared EDM placements, event sampling and goody-bag opportunities depend on the relevant organiser’s approval, availability, audience suitability and campaign terms. A reference to an association, its events or a business community does not imply unrestricted access to member records, the right to use its branding or an endorsement of GP Tech. Permissions are assessed for each activity.
Business matching focuses on relevant introductions and agreed commercial coordination. An introduction is not a guarantee that the recipient will respond, purchase, invest, attend or enter into an agreement. Clients should conduct their own diligence and should not represent an introduction as an endorsement or consent to unrelated marketing.
Contact information is not automatically available for sale, export or unrestricted distribution. Before any sharing or campaign, the parties must establish a lawful and permitted basis, source restrictions, purpose, recipient scope and appropriate safeguards. PDPA compliance, an NDA or a client’s assurance does not itself create a licence to use an association’s database. Where the organiser sends an EDM, access to the recipient list is not implied.
11. Confidential information and publicity
Information identified as confidential, or reasonably understood to be confidential in context, should be used only for the agreed purpose and shared only with people who reasonably need it and are subject to suitable confidentiality obligations. This may include business plans, pricing, customer records, technical specifications, credentials and unpublished project materials.
Confidentiality does not ordinarily cover information that is lawfully public, already lawfully known without restriction, independently developed or lawfully received from another source. A disclosure required by law or a competent authority may be made to the extent required, with notice where lawful and practicable. Specific confidentiality obligations should be documented in the engagement or an NDA.
We should obtain appropriate permission before publishing a non-public client name, testimonial, case study, project result or identifiable deliverable. Supplying materials for delivery does not automatically authorise promotional use. Existing public references and third-party trademarks remain subject to their owners’ rights and the actual permissions applicable to the relationship.
Copyright & trademarks
12. Copyright and permitted use of this website
Copyright in original website copy, design, code, illustrations and other materials belongs to GP Tech or the relevant owner or licensor. Third-party materials remain owned by their respective rights holders. Copyright can protect original expression without a copyright registration, and an item being accessible online does not by itself make it free to reproduce.
You may view the site and retain reasonable copies for your own internal evaluation of our services, provided ownership notices are preserved and the use is lawful. Reproduction, republication, resale, commercial distribution, adaptation or incorporation into another website or product requires the necessary permission unless a statutory exception applies. This statement does not limit uses that Singapore law permits without consent.
Do not remove attribution or rights-management information, present our materials as your own, or imply that copied content has been approved by GP Tech. Linking to a public page is generally welcome where the link is accurate and does not misrepresent the relationship. Permission to browse or link does not grant a licence to use our branding or to frame the site in a misleading way.
13. Trademarks, brand logos and relationship descriptions
GLOBAL PRODUCT TECHNOLOGIES, GP Tech, our logo and other brand identifiers may be protected by trademark, passing-off or other rights. We do not represent that every identifier is registered. Third-party names, logos, product images and trademarks belong to their respective owners. Use of the ® symbol should occur only where the relevant registration supports it.
Brand references are used to identify relevant products, services or business relationships. The context matters: a direct product relationship, a service-provider relationship and a broader business connection are different things. Display of a logo does not, by itself, establish exclusivity, authorised distributorship, certification, sponsorship, corporate affiliation or endorsement of all services on this site.
You must obtain the rights needed before using another organisation’s marks in artwork, campaigns, listings, event materials or product packaging. GP Tech’s website notice cannot grant permission on a brand owner’s behalf. If a relationship description or logo use is inaccurate or exceeds permission, the owner or authorised representative can request review through the infringement-reporting process below.
14. Project deliverables, licences and creative rights
Ownership and permitted use of commissioned deliverables should be stated in the engagement. There is no automatic promise on this page that all source files, working documents, code, prompts, templates, footage or underlying tools transfer to the client. Equally, this page does not transfer a client’s pre-existing intellectual property to GP Tech.
An agreement should distinguish client materials, newly commissioned work, GP Tech’s pre-existing methods and reusable tools, and third-party components. Any assignment or licence should specify its scope, territory, duration, payment conditions and permitted modifications where relevant. Open-source software, fonts, stock assets, music, plug-ins and licensed footage remain subject to their own terms.
Creator and livestream engagements should address talent consent, recording, editing, reuse, advertising rights, whitelisting, platform use, territory, exclusivity and the duration of usage. Approval to post organically does not automatically authorise paid advertising or perpetual reuse. Rights clearance and attribution requirements should be agreed before publication, including for AI-assisted or adapted materials.
15. Copyright, trademark and infringement reports
If you believe material on this site infringes your rights, contact us using the website enquiry form and select “Legal, privacy or IP enquiry”. Identify the right concerned, the owner, your authority to act, the exact page URL and the material in question. Include a clear explanation of the alleged infringement and the action you request, such as correction, attribution, restricted use or removal.
Provide supporting information reasonably needed to assess the report, such as a link to the original work, registration details where relevant, licensing restrictions or evidence of ownership or authority. Include a contact method so we can seek clarification. Avoid sending unnecessary identity documents or confidential material in the initial report; we can discuss a suitable channel if further evidence is needed.
We will review sufficiently detailed reports and may seek clarification, contact the relevant supplier or content contributor, or restrict disputed material while assessing it. Taking material down is not an admission of infringement, and retaining it during review is not a final legal determination. We may preserve relevant evidence and communicate where lawful and necessary. This process does not limit statutory remedies or replace formal legal service requirements.
AI & automation
16. AI tools, automation and human review
AI assistants and automated workflows should be designed around an agreed use case, information sources, users, access permissions and limits on actions. Outputs can be inaccurate, incomplete, biased or unsuitable for a particular purpose. Human review, testing and escalation should match the risk of the task, especially where finance, employment, legal matters, personal data or customer commitments are involved.
Before client information is supplied to an external AI service, the parties should agree approved tools, permitted data, provider terms, retention settings and any overseas-processing requirements. A general enquiry is not permission to upload confidential project material to any AI tool. Training or model-improvement uses require their own assessment and must not be assumed from a request to build an assistant.
AI-generated content is not guaranteed to be original, exclusive, protectable or free of third-party rights. Review relevant outputs before publication or commercial use. Automated sending, purchasing, account changes or other consequential actions require appropriate authority and controls. Prototype success does not by itself establish production readiness, security or suitability for every workflow.
Privacy & personal data
17. Privacy notice: scope and information categories
This privacy notice explains how GP Tech handles personal data in connection with this website, enquiries, business relationships and agreed services. Personal data generally means information about an identifiable individual. Depending on your interaction, information may include your name, work contact details, organisation, role, enquiry content, correspondence, project instructions, billing contacts and records needed to manage the relationship.
Website hosting and related services may process technical information such as IP address, browser type, device information, access times and page activity. Cookies or similar technologies may be used as described below. The information actually collected depends on the features and services in use. We do not ask for NRIC numbers, passport details, health information, full payment-card details or account passwords in the general enquiry form.
If you provide another person’s information, you should have authority or another appropriate basis and give any notices required for that disclosure. This does not remove GP Tech’s own obligations. Where we process personal data on a client’s behalf, the data-processing role, instructions and safeguards should be recorded separately. Other organisations’ websites and services have their own privacy notices.
18. Collection, purposes and consent
We may receive information directly from you, from your organisation, through an authorised introduction or from providers involved in an agreed service. We use relevant information to respond to enquiries, prepare quotations, communicate about projects, coordinate delivery, administer accounts, manage security and resolve disputes. Any additional purpose must have an appropriate basis and any notice or consent required by law.
Under Singapore’s PDPA, consent is generally required unless an applicable exception or other lawful basis applies. Where consent is relied on, it should relate to notified, reasonable purposes. We do not treat an enquiry as blanket consent to unrelated advertising, sale of personal data or unrestricted sharing with partners. Declining optional marketing does not prevent you from requesting an ordinary service enquiry response.
You may ask about the purpose of a particular collection or use. Please provide only information relevant to the request. If an engagement involves sensitive datasets, employee records, customer records or other higher-risk information, the parties should establish a suitable transfer method, access limits and processing instructions before sharing it.
19. Disclosure, partners and overseas processing
Personal data may need to be shared with authorised personnel and relevant providers for hosting, communications, administration or agreed project delivery. A disclosure should be limited to what is reasonably needed for the purpose, with appropriate contractual or other safeguards. Potential suppliers do not automatically receive the entire contents of every enquiry.
Where a provider processes data on our behalf, appropriate instructions and responsibilities should be established. Where an independent provider receives data for its own service, its role and applicable privacy terms should be explained as relevant. We may also disclose information where required or permitted by law, to protect legitimate legal rights or to address a security incident, subject to applicable safeguards.
Some service providers or delivery arrangements may involve processing outside Singapore. Transfers must meet applicable PDPA requirements, including a standard of protection comparable to that under the PDPA unless an applicable exception applies. This notice does not promise that all information remains in Singapore or that every overseas recipient is automatically compliant.
20. Protection, retention and data incidents
Reasonable security arrangements are required to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal and similar risks. The measures needed depend on the nature and sensitivity of the data and the processing involved. No internet service can promise absolute security. Please avoid sending highly sensitive records through a general-purpose form.
Personal data should not be kept indefinitely merely because storage is available. Retention should reflect the original purpose, legitimate business needs and legal obligations. Information should be securely deleted, anonymised or otherwise disposed of when retention is no longer necessary, subject to applicable requirements and relevant backup-management processes. No single universal retention period is asserted for every type of record.
A suspected personal-data breach should be reported promptly through our contact route. We must assess relevant incidents and make notifications to the PDPC and affected individuals where the statutory criteria apply. Where notification to the PDPC is required, it must be made as soon as practicable and no later than three calendar days after determining that the breach is notifiable. We do not imply that every security event triggers the same notification duty.
21. Access, correction, withdrawal and privacy concerns
You may request access to personal data in our possession or control and information about its use or disclosure, or request correction, subject to applicable PDPA conditions and exceptions. Use the contact form, select “Legal, privacy or IP enquiry” and state the request clearly. We may need proportionate information to verify identity or authority before disclosing or changing a record.
You may withdraw consent on reasonable notice where processing relies on consent. We will explain relevant consequences and cease the affected processing unless continued handling is required or authorised by law. Withdrawal does not automatically undo completed lawful processing or erase records that must still be retained. Singapore’s PDPA does not create an unlimited right to immediate deletion of every business record.
We will assess requests and respond within applicable requirements. If access or correction cannot be completed within 30 days, we must inform you in writing when a response can be expected. A reasonable access fee may apply where permitted and should be explained beforehand. Privacy concerns can also be raised with the PDPC; our internal process does not remove that option.
22. Cookies, analytics and linked services
This site is hosted on Shopify. Essential cookies and similar technologies may support site operation, security, session management and preferences. Analytics, advertising tags or third-party embeds may process additional information if those features are enabled. Their actual configuration and provider terms determine the processing; this page does not assert that particular advertising tools are installed.
You can manage cookies through your browser and any privacy-preference controls made available on the site. Blocking essential technologies may affect functionality. A link to this notice is not itself a cookie-consent mechanism, and browsing is not treated as automatic consent to every optional tracking purpose. Where applicable law requires notice or consent for particular technologies, the site’s configuration must support those requirements.
Links to external websites do not make GP Tech responsible for their content or data practices. Before supplying information to a marketplace, payment service, social platform or other provider, review its own terms and privacy information. Requests about data independently held by another organisation may need to be directed to that organisation.
Marketing & outreach
23. Marketing, business contacts and suppression requests
Marketing activity must be assessed against the relevant PDPA, Do Not Call and Spam Control requirements and any rules in the destination market. Business contact information can be treated differently under the PDPA, but an executive’s title or seniority does not make every personal detail business contact information. A publicly visible address is not a general permission to scrape, sell or use it for any purpose.
Where Singapore telephone marketing rules apply, required DNC checks or appropriate consent must be addressed, alongside sender-identification requirements. Genuine business-to-business communications may be outside the specified-message regime, but that must be assessed by purpose and context rather than assumed for every message sent to a work number. Applicable bulk electronic-message rules and platform restrictions must also be considered.
Use the unsubscribe route in a marketing message or contact us to request that relevant marketing stop. Operational responses to your enquiry or service administration are distinct from optional promotional messages. Any shared EDM or association campaign must respect the sender’s permissions, audience restrictions and applicable opt-out requirements. We do not authorise dictionary attacks or address-harvesting software to obtain addresses for spam.
Responsibility & contact
24. Responsibility, limitations and mandatory rights
We aim to provide the agreed services with reasonable care and skill within the scope accepted. Website material is general information and may not suit every purpose. Decisions based on it should be checked against the final proposal, relevant technical information and appropriate professional advice. We do not guarantee an uninterrupted website or a particular commercial outcome merely through a service description.
Any project-specific liability cap, exclusion of loss, indemnity, warranty or remedy should be clearly set out in the accepted agreement and must be lawful and reasonable where required. This page does not impose an undisclosed monetary cap or require you to indemnify us for our own wrongdoing. Responsibility for a third party’s work depends on the actual contractual arrangements and the obligations each party has accepted.
Nothing in these terms excludes or restricts liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability or statutory right that cannot lawfully be excluded or restricted. Mandatory consumer protections and other applicable rights remain effective. If a provision is unenforceable, the remaining provisions apply to the extent they can lawfully operate independently.
25. Governing law, disputes and changes
Unless a separately accepted agreement lawfully states otherwise, applicable website terms and incorporated general engagement terms are governed by Singapore law. The parties should first try to resolve a commercial concern through a good-faith discussion, identifying the relevant scope, facts and requested remedy. This does not prevent urgent relief, a statutory complaint or a claim where delay would prejudice legal rights.
Singapore courts have jurisdiction over disputes under these terms, subject to any applicable mandatory rules and any valid, separately agreed dispute-resolution clause. This page does not create mandatory arbitration or waive a right to approach a regulator. Formal legal notices must follow the applicable contract and legal requirements; sending a website enquiry is not necessarily valid service of court documents.
We may update this page as services, law or practices change. The date shown identifies the version of the notice. Changes should be communicated where required and do not retrospectively alter an existing agreement without an appropriate contractual basis. New or incompatible personal-data purposes require their own assessment, notice and consent where applicable; editing a privacy notice alone does not authorise them.
26. Legal, privacy and rights enquiries
For a privacy request, complaint, suspected data incident, copyright or trademark concern, use the contact form and select “Legal, privacy or IP enquiry”. Address privacy matters to the Data Protection Officer / Privacy Contact, GLOBAL PRODUCT TECHNOLOGIES PTE. LTD., UEN 202441582H. The form is the public contact route provided here; no unverified email address is published.
State the type of request, the relevant URL or project reference, a concise description and your preferred reply details. For access or correction requests, identify the records or interaction as clearly as possible. For rights reports, explain your ownership or authority and the material concerned. Avoid including unnecessary sensitive information; we may request a suitable verification or evidence channel.
If you cannot use the form, use the existing business contact details on your accepted agreement or correspondence and ask for your message to be directed to the privacy or legal contact. The company must maintain an appropriate internal process and designated data-protection responsibility; publishing this page is not a substitute for that operational requirement.
OFFICIAL REFERENCES
Further information
These independent sources explain relevant Singapore requirements. They do not endorse GP Tech or certify this website.